Name: Coaching and Mentoring
Overall Rating: 5.0 out of 5 (1 rating)
Category: Supervision, Management, & Leadership
Duration: 2.00 hour(s)
Individual Fee: Free

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude, and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

The Coaching and Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. 

This Development Activity has not been scheduled.
College of Lake County
19351 West Washington Street
Building E, Suite E186
Grayslake, IL 60030
United States
Know and Explain: Information you will know, be able to explain, or be able to find.
  • Define coaching, mentoring and the GROW model
  • Identify and set appropriate goals using the SMART technique of goal setting
  • Identify the steps necessary in defining the current state or reality of your employee’s situation
  • Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans
  • Identify the benefits of building and fostering trust with your employee
  • Identify the steps in giving effective feedback while maintaining trust
  • Identify and overcoming common obstacles
  • Identify when the coaching is at an end and transitioning your employee to other growth opportunities
  • Identify the difference between mentoring and coaching
SkillPrerequisiteExpected Outcome
Coaching and Mentoring1 - BeginnerNot specified
Developing Others1 - BeginnerNot specified
Managing Performance1 - BeginnerNot specified
Motivating Others1 - BeginnerNot specified
Class Costs
Class ValueNo Charge
Individual Fee$0.00
Private Class Fee$0.00
5.0 out of 5 (1 rating)

Engaging Wed, Aug 18, 2021
Great short course to learn more about coaching and mentoring as a small business owner.
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