Join us for this 90-minute preview of the full 4-hour workshop. 

Do you have problems that recur in your business? Repeat customer complaints, multiple instances of the same issue over several weeks or months in different processes or locations or issues that re-occur seasonally, or other large patterns? Different issues that are tied back to the same possible cause? You may be suffering from poor problem-solving discipline. Following a disciplined approach to find the true root cause of issues, determine and implement effective corrective actions to kill the root cause and ensure the issue does not come back are all part of a structured problem solving approach.

We use structured problem solving for “every-day” issues that do not rise to the level of pain to require a six sigma project or kaizen event. Effective disciplined problem solving is essential to avoiding becoming overwhelmed with issues, otherwise known as “dying from a thousand little cuts”

You’ll walk away from this course knowing how to perform structured problem solving and how  to use the typical tools tied to 8D problem Solving, and you’ll get the templates needed to solve your own problems back at your workplace.