Name: Empowering Small Businesses in the Digital Age (3-part series)
Overall Rating:
Category: All Learners
Duration: 3.50 hour(s)
Individual Fee: Free

The Empowering Small Businesses in the Digital Age program is a comprehensive three-part series designed to equip small business owners with the knowledge and skills necessary to thrive in today's digital landscape. This program focuses on three key areas: streamlining technology for your business, safeguarding your business from cyber threats, and implementing safe social media practices. By the end of this series, participants will gain a deep understanding of how to leverage technology, enhance cybersecurity measures, and effectively utilize social media platforms to drive business growth.

  1. Safe social media practices for Small Business - Business owners need to balance social media presence with remaining safe from cyber threats. The workshop will help owners protect themselves and their business from social media’s dark side.
  2. Streamlining Technology for Your Businesses - Many small businesses treat technology as an afterthought.  In this session you will learn how to be more efficient, secure and effective with software and services designed for SMBs. We will cover business communications, website and ecommerce solutions, business tools and general IT services
  3. Safeguarding Your Business from Cyber Threats - Is your business safe from cyber-attacks? Cyber-attacks are at an all-time high and every business is at risk. Any size business is vulnerable, no-one is too small or too big. Putting anti-virus on your computer is not sufficient. Learn 4 steps to a more secure business-technology environment.


If you attend all three classes you get…… 

  1. Three months access to a self-paced, web-based cybersecurity awareness training course for each of your staff.
  2. Cybersecurity safety refresher videos delivered to your staff weekly via email for three months.

*There is a limit of 10 training licenses per attendee.


This Development Activity has not been scheduled.
College of Lake County
19351 West Washington Street
Building E, Suite E186
Grayslake, IL 60030
United States
Do and Show: Important tasks or skills you will be able to perform and demonstrate to others.


Safe social media practices for Small Business

  • Learn about biggest social media platforms currently out there and how you can use them to your organization’s advantage
  • Why we use social media, and the benefits and risks involved with expanding your online presence to improve your business
  • The biggest threats that cyber-criminals are currently using to compromise your accounts, your pages, and your business
  • How to engage with consumers without sharing too much information with potential cybercriminals on your pages
  • How to properly monitor your network and social media accounts

Streamlining Technology for Your Businesses

  • Increase efficiency and effectiveness using technologies built for your business

Safeguarding Your Business from Cyber Threats

  • Learn the 4 steps needed to protect your client and corporate data
  • Identify risk your business faces
  • Know what data are you responsible for protecting
  • Understand where are your most vulnerable data
  • Perform a risk assessment
  • Identify email attacks
  • Choose the tools needed to protect your business




Topics Covered


Safe social media practices for Small Business (1 hour) 

  • Social Media Channels
  • Account Management
  • Multi-Channel Coordination
  • Social Media Specific Threats
  • Assessing Risk and Setting Policies


Streamlining Technology for Your Businesses (1:15 minutes) 

Business Communication

  • Email
  • Voice
  • SMS
  • Chat
  • Social Channels
  •  Website Functions 

Website Functions 

  • All sites
  • Brochure Sites
  • Expanded Site
  • Client Portals
  • eCommerce

eCommerce Considerations 

  • Taxes
  • Shipping
  • Documents & Reporting

Business Management 

  • Bundled Subscriptions (365, Google Workspace, Zoho) 
  • Perpetual Licenses
  • Accounting Options
  • Customer Relationship Management 
  • Quoting & Invoicing Tools
  • Collecting Payments
  • Agreements & Signatures
  • Inventory & Subscription Management 

Information Technology

  • Computing
  • Networking
  • Data Security


Safeguarding Your Business from Cyber Threats (1:15 minutes) 
  • The cyber threat landscape
  • Responsibilities of the business
  • Security frameworks
  • Risk management
  • Documentation
  • Human factors
  • Layered protection




SkillPrerequisiteExpected Outcome
Cyber SecurityNot specifiedNot specified
Internet ApplicationsNot specifiedNot specified
Operations ManagementNot specifiedNot specified
Risk Management-Not specifiedNot specified
Class Costs
Class ValueNo Charge
Individual Fee$0.00
Private Class Fee$0.00
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