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Name: How to Handle Difficult People

Overall Rating:

5.0 out of 5 (6 ratings)

Category: All Learners

Duration: 1.25 hour(s)

Individual Fee: $20.00

Reviewed - This development activity has been approved for value and appropriateness

Overview

This 75-minute session will teach actions to take to handle “difficult people.”

Learn to:

This Development Activity has not been scheduled.

College of Lake County
19351 West Washington Street
Building E, Suite E186
Grayslake, IL 60030
United States

Do and Show: Important tasks or skills you will be able to perform and demonstrate to others.

Skill	Prerequisite	Expected Outcome
Building and Maintaining Relationships	Not specified	Not specified
Customer Service	Not specified	Not specified

Michael Sugarman

1 2 3 4 5	5.0 out of 5 (6 ratings)

1 2 3 4 5	How to Handle Difficult People Rating Wed, Oct 11, 2023
This class was very informative, and I learned a lot about what I should and shouldn't do with any type of "difficult" person.

1 2 3 4 5	Very Informative Fri, Sep 15, 2023
For a short training, I felt that I learned a lot. Michael was very informative and engaging and provided great insight on how to handle difficult people. I can see using some of these tips and strategies the next time I have a conversation with a difficult person.

1 2 3 4 5	Valuable Tue, Jul 11, 2023
Michael is a wonderful teacher and presenter. A wealth of knowledge and practical skills artfully delivered.

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